Weird email from Speedyhen

That is pretty bizarre. I also ordered this set from them and just checked the status; it still says 'On Order' but I wonder if it's just a matter of time before I get the same notice. A bit odd too that if you re-order, they have to refund the difference on a case by case basis.

I would hazard a guess that their payment system agreement has tightened controls over storing customer payment information. They are not supposed to charge your credit card until the items ships, so they have to have all of your payment info stored in a database until the item is available. With all the security hacks going on all over the Internet, that's a rich target!


Do you know for certain that they charged you when the order was placed? That's a different problem, then, and not legal.

Yeah, I thought they only charged when the item shipped, and the discussion of refund was just if you re-ordered and it was more expensive.

I pre-ordered the set in August and my card was charged at that time.