Ravinwe wrote:

I just scanned through these pages and saw the stuck pages, the double printed pages, the torn insides, the loose threads... I anticipated the worse in the weeks leading up to receiving mine.

I received mine today with (thus far) minimal defects but for these loose threads(?) and a spot of faint yellow (more distinguished in the picture than with naked eye) on the title page.

I'm unsure whether this makes it worth a refund/exchange, knowing that if I exchange direct from HC I would wait for a second printing, but if I exchange it with Amazon there's a change I'll just get a worse defective copy.

Assuming I find no other defects, I still don't know if this is enough to make me refund it altogether, but I still want the publisher to somehow know that they fucked up with this run.

I could use guidance and opinions if anyone can offer some. Thanks, friends. <3

onthetrail wrote:

Ravinwe wrote:

I just scanned through these pages and saw the stuck pages, the double printed pages, the torn insides, the loose threads... I anticipated the worse in the weeks leading up to receiving mine.

I received mine today with (thus far) minimal defects but for these loose threads(?) and a spot of faint yellow (more distinguished in the picture than with naked eye) on the title page.

I'm unsure whether this makes it worth a refund/exchange, knowing that if I exchange direct from HC I would wait for a second printing, but if I exchange it with Amazon there's a change I'll just get a worse defective copy.

Assuming I find no other defects, I still don't know if this is enough to make me refund it altogether, but I still want the publisher to somehow know that they fucked up with this run.

I could use guidance and opinions if anyone can offer some. Thanks, friends. <3

I think that a company like HarperCollins need to learn that consumers deserve perfect printings of books. The more people who accept defects (no matter how small) the more this will happen. So I think this is defective enough to be sent back. Your money, your right.

It *should* be returned, but I'm not convinced your replacement will be better - and it might be much worse.

If people do find their purchase is faulty they should always, in the first instance, contact the seller for a replacement or refund. If this fails to elicit the desired response, our Customer Service team can then investigate on their behalf. After contacting the seller the contact details for HarperCollins are phone (Glasgow) on +44 141 306 3100 or email [email protected]